Shipping & Returns Policy
The Betel Affaire is committed to delivering your order with proper packaging and we always strive for timely deliveries with our shipping partners. For timely deliveries to our valued customers, we ship throughout the week except for Sundays & public holidays. We always strive for timely deliveries with our shipping partners. We ship through reputed courier agencies only to ensure that the orders reach in good condition and quickly.
What are your shipping charges?
Shipping charges vary at per the order value and mode of payment. You'll be able to see the shipping charges when you checkout the cart.
What are the minimum and maximum shipping times?
Our delivery times vary from 30 mins minimum to upto 10 days maximum to far locations.
Do you deliver to my city?
We deliver to all metros and major cities across India. Please choose your pincode in the drop-down list during check-out to confirm your city. If you can't find your pincode in the list, please contact us and we'll let you know if delivery to your city is possible or not.
What if I the product is received in damaged condition?
If you think you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please take pictures of the product and share it with us. Our team will get back to you with a resolution within 24 hours.
In such cases, where the product delivered is damaged in transit, We will ensure that a brand-new replacement is sent to you at no additional cost.
Also, please call our customer care at (+91) 9899660081 or email us at support@thebetelaffaire.co.in mentioning your Order ID.
What is your return policy?
We have a no return and no exchange policy since our items are perishable. However, in cases where the product is damaged within transit, we do not hesitate to exchange the product.
For that, the customer needs to share proper images of the damaged product and explain the issues so that we can process the exchange.
The Betel Affaire is truly committed to serving the best to its customers and prioritizes their needs before anything else.
What are your shipping charges?
Shipping charges vary at per the order value and mode of payment. You'll be able to see the shipping charges when you checkout the cart.
What are the minimum and maximum shipping times?
Our delivery times vary from 30 mins minimum to upto 10 days maximum to far locations.
Do you deliver to my city?
We deliver to all metros and major cities across India. Please choose your pincode in the drop-down list during check-out to confirm your city. If you can't find your pincode in the list, please contact us and we'll let you know if delivery to your city is possible or not.
What if I the product is received in damaged condition?
If you think you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please take pictures of the product and share it with us. Our team will get back to you with a resolution within 24 hours.
In such cases, where the product delivered is damaged in transit, We will ensure that a brand-new replacement is sent to you at no additional cost.
Also, please call our customer care at (+91) 9899660081 or email us at support@thebetelaffaire.co.in mentioning your Order ID.
What is your return policy?
We have a no return and no exchange policy since our items are perishable. However, in cases where the product is damaged within transit, we do not hesitate to exchange the product.
For that, the customer needs to share proper images of the damaged product and explain the issues so that we can process the exchange.
The Betel Affaire is truly committed to serving the best to its customers and prioritizes their needs before anything else.